Funding your Cyphalet NGN wallet is fast, straightforward, and can be done from any Nigerian bank account. Whether you're depositing for the first time or making a routine top-up, this guide walks you through every step clearly.
๐ก Before you start: Make sure your Cyphalet account is fully verified (KYC complete). Unverified accounts may have deposit restrictions.
What You'll Need
To fund your NGN wallet on Cyphalet, you'll need:
- A verified Cyphalet account (sign up at app.cyphalet.xyz)
- Access to your Nigerian bank account (mobile app, internet banking, or USSD)
- The minimum deposit amount (displayed in-app at time of deposit)
Step-by-Step: Funding Your NGN Wallet
Follow these five steps and your balance will reflect within minutes.
Log in to your Cyphalet account
Head to app.cyphalet.xyz on your browser and log in with your email and password. If you don't have an account yet, creating one takes less than 2 minutes.
Open your Wallets
Tap the menu icon (โฐ) in the top-left corner of your dashboard. Select Wallets from the menu. You'll see your NGN and USD wallets side by side.
Tap "Deposit" on your NGN Wallet
Locate the NGN Wallet card and tap the Deposit button. Cyphalet will generate a unique virtual account number for your deposit.
Copy the account details
You'll see an Account Name, Account Number, and Bank Name on your screen. Copy these details exactly โ they are unique to your deposit session.
Transfer from your bank
Open your Nigerian bank's mobile app or dial your bank's USSD code. Make a transfer to the account details you just copied. Your Cyphalet NGN wallet balance will update automatically once the transfer is confirmed.
How Long Does It Take?
In most cases, your NGN wallet balance updates within seconds to 5 minutes after your bank confirms the transfer. This is because Cyphalet is connected directly to top Nigerian bank partners for real-time settlement.
On rare occasions โ typically during bank maintenance windows or network congestion โ it may take up to 30 minutes. If your deposit hasn't reflected after 30 minutes, contact our support team with your bank's transfer receipt.
Tips for a Smooth Deposit
- Use the exact account details shown โ don't save old deposit details. Each deposit session generates a fresh account number.
- Transfer the minimum or above โ deposits below the minimum threshold may be rejected or delayed.
- Use your registered name โ transfer from a bank account in the same name as your Cyphalet account to avoid delays from name-mismatch checks.
- Keep your receipt โ screenshot your bank's transfer confirmation in case you need to reference it with support.
Frequently Asked Questions
Is there a maximum deposit limit?
Yes. Deposit limits may apply depending on your account verification level. The current limits are displayed in the app when you initiate a deposit. Completing full KYC verification typically raises your limit significantly.
Can I deposit from someone else's bank account?
For compliance and security reasons, we recommend depositing only from a bank account registered in your own name. Third-party deposits may be flagged for additional review.
What happens if I send to an expired account number?
If a deposit is sent to an expired session account number, the funds are typically returned to the sender's bank account within 1โ3 business days. Contact your bank and our support team if this happens.
Can I fund my USD wallet the same way?
The USD wallet has its own deposit flow. Tap Deposit on your USD Wallet card for the available USD funding options. See our USD wallet guide for full details.
๐ฏ Pro tip: Once funded, you can instantly convert your Naira to US Dollars using the Convert button โ at live exchange rates, with no hidden fees.